AI Receptionist Features
AI Front Desk doesn't just take a message — it answers like a real front desk.
Here's everything it handles, from the first ring to the follow-up.
No phone menus. Callers just talk, in plain language, 24/7 — the AI understands what they need and responds naturally.
Books directly into your real calendar during the call — no callback, no voicemail, no double-entry.
Recognizes urgent situations — a no-heat call, a knocked-out tooth — and transfers immediately to a live person instead of booking it like routine business.
Set the rules yourself: transfer on specific keywords, send an SMS follow-up, or create a ticket automatically based on intent or business hours.
New HVAC accounts launch with pre-built knowledge base Q&A and business rules already in place — not a blank slate.
When a call really needs a person, it hands off smoothly instead of bouncing your customer around.
Every call recorded, transcribed, and summarized with sentiment — searchable in your portal, not buried in a voicemail box.
Every caller becomes a lead automatically, organized in one place instead of scattered across notes and missed calls.
A true calendar view of every booking the AI makes on calls — not a spreadsheet someone has to update by hand.
Track call volume, booking rate, and outcomes over time from one dashboard.
Give your team the right level of access — front-desk staff, technicians, and owners each see what they need.
Bring your existing business number or get a new one, managed right in the portal alongside SMS templates and follow-ups.