✨ AI-Powered

AI Front Desk — The Smarter Way to Answer

Regular IVRs make callers punch through menus: "Press 1 for sales, press 2 for support..." Our AI Front Desk skips all that. Customers just talk, in plain language, and the AI figures out what they need — whether that's booking an appointment, checking on an order, or getting a quick answer — without a single button press. And when a call really does need a person, it hands things off smoothly instead of bouncing your customer around.

Just Talk, No Menus
Books the Appointment
Understands Follow-Ups
Smart Hand-Off
HVAC
AI Front Desk Demo
Telecommunications
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Banking & Financial
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Retail & E-commerce
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Travel & Hospitality
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Utilities
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Government
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Insurance
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Transportation
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Education
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Your Industry?
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Just Need Classic Auto Attendant / IVR?

Not every caller needs an AI conversation. If you're looking for straightforward IVR and auto attendant call routing instead, we offer that too — reliable, no-frills, starting at $30/month.

See IVR & Auto Attendant

More Than Just Answering

A look at what happens behind the scenes on every call.

Automatic Emergency Triage

Recognizes urgent situations and transfers immediately to a live person.

Business Rules Engine

Transfers, SMS follow-ups, or tickets triggered automatically by keywords, intent, or business hours.

Industry Starter Content

New HVAC accounts launch with pre-built knowledge base Q&A and business rules already in place.

Transcripts, Recordings & Sentiment

Every call recorded, transcribed, and summarized with sentiment, searchable in your portal.

Leads & Contacts

Every caller becomes a lead automatically, organized in one place.

Reports & Analytics

Track call volume, booking rate, and outcomes over time from one dashboard.

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Frequently Asked Questions

AI Front Desk is an AI receptionist that answers your business calls conversationally, books appointments directly into your calendar, and triages emergencies for immediate live transfer — no phone menus.

Traditional answering services take a message. AI Front Desk books the appointment on the call, and can trigger transfers, SMS follow-ups, or tickets automatically based on what it hears.

AI Front Desk is built out for HVAC today, with more industries available on request.

Yes. We also offer classic IVR & Auto Attendant call routing for businesses that just need straightforward call routing, starting at $30/month.

Call the live HVAC demo line or contact us to get started.

Get In Touch

Contact Info

(678) 503 5282
Toll Free: (866) 549 0093
support@telecomhostingservices.com