Hangup/Exit Input is type of input to "End" IVR Call Flow diagram.
There is only one step to add Hangup/Exit Input:
Note:
Please remember to add Hangup/Exit at the end of IVR call flow diagram.
To make a full IVR call flow by using Hangup/Exit input
You are to
Simple Prompt Input is type of input to Display" a message in IVR Call Flow diagram. This message can be any text that you write.
There are following steps to add Simple Prompt Input:
You can write any custom message in Simple Prompt to display it.
To make a full IVR call flow by using Simple Prompt input
You are to
Jump to Page Input is type of input to Navigate" IVR Call Flow to any of the page created in IVR call flow diagram. It basically works as a link between pages. All the variables created in any pages is shared among all the pages, so user can navigate t any page and separate flow on each page can be added.
All the pages you have created in IVR call flow will auto load in a list in Jump to Page input. You can select either from them to navigate to that page.
i.e the page named "next page" is loaded here.
To make a full IVR call flow by using Jump to Page input
You are to
Transfer Input is type of input to Divert" the current call to any number in IVR Call Flow.
There are following Steps to add Transfer Input:
You can select the number from variable list where all the created variables in IVR call flow diagram will load or simply input its value.
To make a full IVR call flow by using Transfer input
You are to
Digits Input Input is type of input to add a whole "Number" without decimal format to IVR Call Flow diagram.
There are following Steps to add Digits Input:
The field value should be between the digits min and max value.
To make a full IVR call flow by using Decimal input
You are to
Multiple Choice is type of input to add a "Menu" based on keys from (0-9,.,#,*) to IVR Call Flow diagram. This menu is added to perform any action based on user input key from menu. User can press only 1 key as a response from the list of available keys in the Multiple Choice and this will considered as answer.
There are following Steps to add Multiple Choice input:
You can select as many options as you want in the Multiple Choice input from the list of available keys, but one option can be inserted only ones.
You can also write menu default option.
To make a full IVR call flow by using Multiple Choice input
You are to
Yes or No is type of input to get user "Decision" based on keys (1 for Yes, 2 for No) in IVR Call Flow diagram.
There are following Steps to add Yes or No input:
To make a full IVR call flow by using Yes or No input
You are to
Voice Recording is type of input to "Record" voice of user in IVR Call Flow diagram.
There are following Steps to add Voice Recording input:
You can set Voice Recording max length which refers to the time limit for voice recording, and max silence refers to the silence time within the recording. If user remains silence more than the silence time the recording will auto terminate.
Note: These both time are in seconds.
To make a full IVR call flow by using Voice Recording input
You are to
Label is type of input to write "Message" on inputs or lines in IVR Call Flow diagram to explain the flow in own wording.
There are following Steps to add Label input:
To make a full IVR call flow by using Label input
You are to