An Auto attendant is a telephony system that transfers incoming calls to various extensions as specified by caller, without the help of human operator. The auto attendant also known as a digital receptionist. Like so many small business owner you might be at the point where you need to hire a receptionist. Because your reputation depends on outstanding customer service. You cannot afford t miss a single call or respond to an important voice mail. With the E voice auto attendant you can avoid the expense of full time receptionist and still answer of every call and in timely manner. The auto attendant brings a caller to find a user on a phone system, a dial by name directory is usually available. This feature list user by name, allowing the caller to press key to automatically ring the extension of a user once their extension is announced by auto attendant. If user is not available, the auto attendant directs caller to the appropriate voice mail of the user to leave message.
Advantages of auto attendant:-
For a small business, an auto attendant phone service can:
Responding to all incoming calls
Ability to connect with remote extensions
Eliminate busy signals
Improve customer service
Save time and money
Reduce caller on hold time
No equipment to but, install or maintain
Contact us for service of auto attendant phone system for your small business.